District Communication Protocol

At Flint Community Schools, we are committed to clear communication, strong customer service, and timely support for our scholars, families, staff, and community members. To help ensure questions, concerns, and requests are addressed efficiently, we have developed a Communication Protocol that provides a step-by-step guide for who to contact regarding a variety of topics and situations throughout the district.

Communication Protocol PDF Document: https://aptg.co/dlqlYc

Contact Us

Phone: (810) 760-1000
Email: fcsfeedback@flintschools.org

Area of Concern

1st Contact

2nd Contact

3rd Contact

4th Contact

5th Contact

6th Contact

Teacher Classroom

Classroom Teacher

Principal

Director of Student Services and Centralized Enrollment

Chief Innovation Officer

Superintendent 

Board Of Education

Instruction/ Curriculum

Classroom Teacher

Principal

Director of Student Services and Centralized Enrollment

Chief Innovation Officer

Superintendent 

Board Of Education

Scholar Discipline or Classroom/ School Behavior

Classroom Teacher

Principal

Director of Student Services and Centralized Enrollment

Chief Innovation Officer

Superintendent 

Board Of Education

Facilities/Grounds/
Buildings

1- Main Office
2- Principal

Director of Student Services and Centralized Enrollment

Chief Innovation Officer

Superintendent

Board Of Education

Transportation

1- Main Office
2- Principal

Director of Student Services and Centralized Enrollment

Chief Innovation Officer

Superintendent 

Board Of Education

Food/Nutrition Services

1- Main Office
2- Principal

Director of Student Services and Centralized Enrollment

Chief Innovation Officer

Superintendent 

Board Of Education

Athletics

Community School Director

Principal

Athletic Director

Director of Student Services and Centralized Enrollment

Chief Innovation Officer

1- Superintendent 
2- Board of Education

Health and Wellness

Classroom Teacher

Principal

Director of Student Services and Centralized Enrollment

Chief Innovation Officer

Superintendent 

Board Of Education

Afterschool Programs

Community School Director

Principal

Director of Student Services and Centralized Enrollment

Chief Innovation Officer

Superintendent 

Board Of Education

Learning Support Services

Classroom Teacher

Principal

Director of Student Services and Centralized Enrollment

Director of LSS

Chief Innovation Officer

1- Superintendent 
2- Board of Education

Communication Protocol Ledger

Ernest Steward, Director of Student Services and Centralized Enrollment - esteward@flintschools.org (810) 767-1230
Dr. Natoya Coleman, Chief Innovation Officer - ncoleman@flintschools.org (810) 760-1883
Kevelin Jones, Superintendent - superintendent@flintschoools.org (810) 760-1249
Board of Education - pbeard@flintschools.org (810) 767-6024